Please note, all orders are documented and photographed prior to shipment to avoid fraudulent claims. We must be notified within 7 days of the delivery date for any of the following issues.
Missing Items: Orders are sometimes shipped in separate packages. If an item is missing, please contact us immediately. Once verified we will send you your missing tracking link or ship the missing item(s).
Wrong Items: If a wrong item is received, please contact us immediately. Once verified we will ship the correct item(s). We will also provide a return label to return the wrong item(s).
Damaged Items: All items are shipped securely and in a manner that ensures safe arrival. If this is not the case please contact us immediately with photographic evidence. Once adequately verified we will ship a replacement.
Defective Items: Claims of defect, and inadequate quality, are taken very seriously. For defect claims contact us immediately with photographic evidence. Once adequately verified we will ship a replacement.